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DONOR FAMILY SERVICES

Dear Donor Family,
Carolina Donor Services extends our most sincere sympathy in the death of your loved one. The decision to give to others when your hurt is so new is greatly appreciated. We consider it a privilege to be of service to you during this difficult time. The information in this section of our website offers the first step in a continuum of care provided by our Life Anew Program. We hope you find the answers you may seek as you travel through the grief process.

Wishing you a gentle and informed journey.
The Life Anew Program
Carolina Donor Services

 

Carolina Donor Services Donor Family Newsletter: Woven in the Lives of Others

 

Life Anew Q & A

faqs_Q.jpg What is the "Life Anew" Program?
faqs_A.gif The Life Anew Program was created by Carolina Donor Services (CDS) in order to provide support to our donor families after the donation process.  The Life Anew Program Coordinator will send out periodic mailings up until 14 months after the date of donation, provide information to donor families on the recipients of their loved one's organs and/or tissue, and provide needed resources of grief, support groups or other information as requested by donor families. The Coordinator also helps to facilitate correspondence between donor families and recipients of their loved one's organs and tissue.
faqs_Q.jpg Do I have to be a part of the program?
faqs_A.gif The Life Anew Program is a voluntary program; however, many of our donor families have found the materials to be helpful during their grief journey.  You may elect to have more than one member of the family in the program.  The Life Anew Program can provide materials for handling grief and mourning, including a journal for those interested, as well as support groups and counseling services.
faqs_Q.jpg What does the Life Anew Program do to honor our loved one's donation?
faqs_A.gif Part of the periodic mailings include physical symbols of your loved one's donation including a medal as well as a butterfly pin, which is the symbol of an organ and tissue donor.  Each April, CDS holds "Celebration of Life" events to honor those who gave the Gift of Life.  The three ceremonies are held regionally.  Invitations are extended up to two years after the date of donation.
faqs_Q.jpg Will I receive letters from the recipients of my loved one's organs and/or tissue?
faqs_A.gif You may or may not receive letters from recipients.  We do encourage recipients to reach out to their donor families; however, recipients may feel that they may cause the donor family more pain and grief by reaching out through correspondence.  Also, recipients often feel guilty as their gift of new life meant the loss of another.  Donor families may also reach out and initiate correspondence with their recipients.  All correspondence will go through CDS to ensure confidentiality is maintained for both parties.  This included the elimination of any personal identifying information including last names, cities, states, addresses, phone numbers and transplant center names.
faqs_Q.jpg Will I meet the recipients of my loved one's organs and or/tissue?
faqs_A.gif Donor families and recipients do have the option of communicating directly, which may or may not include meeting in person.  We recommend that both parties exchange correspondence through CDS prior to taking measures on communicating directly.  If one or both parties desire to initiate direct contact, CDS will send the recipient and donor family letters that outline things to think about prior to signing the consent to release personal information form.  Once both signed consent forms are received by CDS, the Life Anew Program Coordinator will release personal information to both parties. CDS is more than happy to help arrange meetings at one of our three offices or at a neutral location.  Please know that this entire process is a choice.
   

 

 
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